Privacy Policy

At Play Well Sports, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our online store.

1. Information We Collect

When you visit our website or make a purchase, we collect various types of information to provide you with a better experience:

• Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment information (such as credit card details) when you create an account, place an order, or contact us for customer support.

• Non-Personal Information: We may collect non-personally identifiable information such as your IP address, browser type, device information, and browsing behavior to improve our website functionality and enhance your shopping experience.

• Cookies and Tracking Technologies: We use cookies and other tracking technologies to personalize your experience on our website, remember your preferences, and analyze site traffic.

2. How We Use Your Information

We use the information we collect for several purposes, including:

• Order Processing: To process your orders, complete transactions, and deliver products to the correct address.

• Customer Support: To respond to inquiries, resolve issues, and assist you with any questions related to your orders or products.

• Marketing: With your consent, we may send you promotional emails about new products, sales, or special offers. You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

• Website Improvement: To analyze website traffic, improve our services, and provide you with a better shopping experience.

• Legal Compliance: To comply with applicable laws and regulations and protect our business interests.

3. How We Protect Your Information

Your security is important to us. We take reasonable measures to protect your personal information, including encryption technology, secure servers, and payment processing through trusted third-party payment gateways. While we make every effort to ensure the safety of your data, please note that no method of data transmission over the internet is completely secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers for specific purposes, such as:

• Third-Party Service Providers: We may share your information with third-party companies (e.g., payment processors, shipping carriers) to complete transactions and deliver your orders.

• Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, safety, and property of Play Well Sports and its customers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and provide personalized features. Cookies are small text files placed on your device to store information about your preferences, track website usage, and enhance the functionality of our website. You can adjust your browser settings to disable cookies, but doing so may affect your ability to use certain features of the site.

6. Your Rights and Choices

You have several rights regarding your personal information:

• Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly.

• Opt-Out of Marketing: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.

• Request Deletion: In accordance with applicable laws, you may request that we delete your personal data. We will review and process your request as required by law.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before submitting any personal information.

8. Children’s Privacy

Play Well Sports is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Play Well Sports
Email: info@playwellsports.com
Phone: 9387050001

Effective Date: 1st April 2024

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